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data due Error new ticket help desk

when I enter a date in the pop-up new ticket with the date format ita (dmy ), the system incorporates the format ( mdy ) so instead Nov 4 becomes April 11 , but if I insert it after creating the...

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data due Error new ticket help desk

Flavio,Thanks for letting us know!  I just tested this in my install and found the same bug. As a workaround until we get this fixed, I would recommend changing your date format in Advanced &...

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data due Error new ticket help desk

Thanks Peter, but to avoid confusion between the dates I asked my co-workers not to enter the due date in the popup , but then , otherwise I would have different date formats.I would be grateful if...

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data due Error new ticket help desk

Flavio,I've submitted a bug report to our developers, so we'll get this fixed. Keep an eye on the release notes of future builds!

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data due Error new ticket help desk

Hi,I've just upgraded to the latest version of SW and followed the instructions above as I'm still having a problem submitting a ticket because of the due date. I get the following error message...

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